Reference

Open Your Account With Clear Terms

Our Terms & Conditions set the rules for your account, wallet use, game access and support requests before you enter the lobby.

Account access rulesDANA wallet contextOVO and GoPay stepsQRIS account checks

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Explore Terms Before You Join

oke25 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

The Terms & Conditions explain how we manage your registration, login, wallet actions and access to games such as Auto Roulette, Lucky Neko, Dota 2, Aviator, Bingo and Royal Fishing where local law permits. You agree to use accurate account details, keep your password private, and

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follow the wallet steps shown inside your profile. Deposits through DANA, OVO, GoPay and QRIS are matched to your registered account before balance appears, while withdrawal requests may require a name match and transaction check. If you open the lobby from Surabaya on mobile and later
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return on desktop, the same terms apply to both sessions. We may pause access when account details conflict, when payment data cannot be matched, or when a request needs support follow-up.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Check Support Before You Need It

Support contact rules are part of these Terms & Conditions because they affect how quickly we can act on account, payment and access questions.

Live chat Use live chat from the account menu when a term affects your login, wallet, or active game session. Our team is available daily from 09:00 to 01:00 Indonesia time and will ask for your account ID before discussing details.

Email requests Send document requests, correction requests, or Terms & Conditions questions by email when you need a written trail. Include your registered username, payment rail used, and the date of the account action you want us to check.

Account profile Update your phone number, password and preferred contact path from the profile screen before asking us to change sensitive details. We compare the request with your account record before any wallet or access adjustment is made.

ACCOUNT CARE

Browse How We Handle Your Terms

These Terms & Conditions are written around the account actions we actually process: registration, login, wallet matching, game access, device sessions and support contact.

Registration data

When you open an account, we ask for details needed to identify your profile and match wallet activity. The terms require accurate entries because payment checks through DANA, OVO, GoPay and QRIS rely on consistent account data.

Wallet records

Payment activity is logged against your account so we can trace deposits, withdrawal requests and balance changes. If a QRIS transfer or GoPay request is unclear, we may hold processing until the transaction reference can be matched.

Cookie use

Cookies help keep your session active, remember device preference and detect repeated login failures. The terms allow this so you can move between slot rooms, live tables and your profile without re-entering details on every page.

Device security

We may record browser, device and IP signals when you log in or request wallet changes. This helps us spot unusual access patterns, especially when a mobile session and desktop session appear close together.

Retention period

We keep account and wallet records for the period needed to handle disputes, comply with valid requests and maintain transaction history. When a record is no longer needed, we remove or restrict it based on our internal process.

Change requests

If your name, phone number or contact email changes, ask support from the logged-in account whenever possible. We may request payment context, recent login time or a verification step before updating sensitive profile details.

Get Answers On Account Rules

The questions here focus only on how our Terms & Conditions affect your account, wallet, game access, device use and support contact. If your question involves a specific DANA, OVO, GoPay or QRIS transaction, include the account ID and transaction time when you contact us.

You accept the Terms & Conditions for registration, wallet use, game access, support contact and account security. That includes keeping your login private, giving accurate details and using the lobby only where local law permits.

Yes. We may pause access if account details conflict, payment references do not match, or unusual login activity appears. Support will explain the next account step through live chat or email after checking your profile.

Your wallet activity must come from payment details that can be matched to your account. If a DANA, OVO, GoPay or QRIS transaction needs checking, we may ask for the time, amount and reference shown by the rail.

Yes. The Terms & Conditions apply whether you use a phone browser, tablet or desktop. Device signals may be checked when you change password, request a withdrawal, or move between live tables and slot rooms.

Log in, open live chat or send email from your registered contact path, then state the detail that needs correction. We may ask for recent payment context or login timing before changing sensitive account records.

Access depends on local law. If a rule affects your location, account status or payment route, we may restrict entry to the lobby or certain game areas until the account check is complete.

Use live chat for active account issues and email for written requests about terms, wallet records or profile changes. Our support hours are 09:00 to 01:00 Indonesia time, and we answer through your registered contact path.

Open Your Account With Clear Terms

Check Support Before You Need It

Browse How We Handle Your Terms

Registration data

Wallet records

Cookie use

Device security

Retention period

Change requests

Get Answers On Account Rules

01 What do I accept when I open an account?

02 Can my account be paused under the terms?

03 How do the terms apply to DANA, OVO, GoPay and QRIS?

04 Do the same rules apply on mobile and desktop?

05 How do I request a correction to my account details?

06 What happens if eligibility rules affect my access?

07 Who should I contact about the Terms & Conditions?

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